TaskUs

ServicesContent moderationRevenue US$227.5 million (2024) US$23.56 million (2024) US$11.71 million (2024)Total assets US$874.5 million (2024)Total equity US$454.6 million (2024)49,600 (2024)Websitewww.taskus.com Footnotes / references
^[1][2]

TaskUs is an outsourcing company that handles content moderation, customer experience, artificial intelligence, operations and risk & response services for companies around the world,^[3] including Facebook and DoorDash.

TaskUs was founded by Bryce Maddock and Jaspar Weir, best friends since high school,^[4] in 2008 in Santa Monica, California.^[5] The two had co-founded other companies before starting TaskUs.^[6]

The company was originally conceived as a task-based virtual assistant platform for start-ups,^[7] based in the Philippines. Conversations with potential clients indicated a need for more comprehensive support and TaskUs modified their model accordingly.^[8] Early funding included $15 million from Navegar, a private equity fund in the Philippines, and a $14 million loan from Bridge Bank. The Blackstone Group invested $250 million in 2018.^[9][10]

The company had its initial public offering in June 2021; it is traded on NASDAQ as Nasdaq: TASK. Approximately 30% of the company's revenue is from providing content moderation for Facebook, and about 12% is from DoorDash.^{[11][12][13][14]} TaskUs was originally structured as a limited liability company. This meant that it distributed phantom stock to employees before its 2021 IPO.^[15]

In 2022, a class-action lawsuit was brought against TaskUs for a data breach they did not bring to the attention of customers.^[16] That same year, the company was also accused of improper revenue disclosure and lack of clarity regarding its work with Facebook.^[17] Several components of the claim were dismissed by a New York federal judge.^[18] TaskUs moved to dismiss this claim against them in February 2023.^[19]

Early funding included $15 million from Navegar, a private equity fund in the Philippines, and a $14 million loan from Bridge Bank. The Blackstone Group invested $250 million in 2018.^[5][9][20]

Approximately 30% of the company's revenue is from providing content moderation for Facebook, and about 12% is from DoorDash.^{[11][12][13][14]}

Other customers include Coinbase (beginning in 2017), Netflix, Zoom (beginning in 2020), Whisper, Tinder, AutoDesk, and Uber (beginning in 2013).^[9][21]